Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Good value for families
Mixed service
Basic facilities
7.4/10
Very good
Rooms
7.8
Location
8.8
Service
7.3
Dining
6.5
Guest reviews
7.4/10
based on 5 reviews
3.5/5
based on 536 reviews
8.2
8.2/10 based on 1896 reviews
#264 of 639 hotels in Berlin based on Tripadvisor
Nick
United States,
February
2024
7.2/10
The hotel is in a prime location, perfect for sightseeing and situated conveniently right next to U2 Senefelder Plaz. The rooms offer a fantastic view over the TV tower, just like in the pictures. However, they are smaller than expected. The staff provided inconsistent information on payment methods but were helpful when needed. The dining options could be more varied, catering to all nationalities. Overall, you get what you pay for with great proximity to attractions but with some room for improvement in certain areas.
Rooms
7.0
The rooms, though smaller than anticipated, offer a fantastic view over the TV tower, similar to the pictures.
Service
7.0
The staff, although vague on payment methods at times, were helpful when assistance was required.
Location
9.0
The major selling point is definitely the ideal location for sightseeing, with the metro stop conveniently located just in front.
Dining
6.0
The dining options could have more variety and fresher products, especially compared to similar hotels in the same category.
Facilities
Joseph
United Kingdom,
January
2024
7.8/10
The hotel is well-located with easy access to public transportation, surrounded by great dining options. The rooms, although basic, are comfortable for a short stay. The service is friendly and accommodating, making the overall experience pleasant. However, the dining choices are somewhat limited.
Rooms
7.0
The rooms were basic as expected but comfortable for our group of four.
Service
9.0
The staff was very friendly and cooperative, even assisting us late at night.
Location
9.0
The location is ideal, being just a short walk from major attractions and surrounded by wonderful restaurants and bars.
Dining
6.0
The dining options were average, and the value for money could be better.
Facilities
8.0
The hotel offers laundry services and ticket assistance, adding to the convenience of the stay.
Harry
United Kingdom,
January
2024
7.8/10
I had a pleasant stay at the hotel. The rooms were beautifully decorated with new furniture, had a great view, and the bed was very comfortable. However, the service could be more friendly and helpful. The location was convenient, just a short distance from Alexanderplatz. The dining options were decent but could use more variety. The breakfast room had a cozy atmosphere. The facilities were satisfactory, but some areas were pricey.
Rooms
9.0
The rooms were beautifully decorated with new furniture, offering a great view and a very comfortable bed.
Service
7.0
The service, although polite, could have been friendlier and more helpful.
Location
8.0
The location was convenient, just a short distance from Alexanderplatz and near the subway stations.
Dining
7.0
The dining experience was decent, but I wished for more variety and fresh products. The breakfast room had a cozy atmosphere.
Facilities
8.0
The facilities were satisfactory, offering a billiard table and a super delicious breakfast. Some areas were a bit expensive.
Michael
United Kingdom,
September
2023
7.4/10
The hostel is ideally located right next to the underground station, making it super convenient to explore the city. The rooms are simple but cozy, and the service was a mix of unhelpful and pleasant interactions. The dining experience offers good value for money, especially for families. The facilities are basic but functional.
Rooms
8.0
Our room was a typical bunk dorm setup, neat and comfortable for our stay.
Service
6.0
The reception desk had ups and downs, with some staff being truly lovely but others not as accommodating.
Location
9.0
Being right next to the U-Bahn station was a game-changer for getting around easily.
Dining
7.0
The dining options were simple but satisfying, and the pricing was great for families.
Facilities
7.0
Basic facilities were available and served their purpose for our stay.